SMS Terms and Conditions

LeasePilot sends conversational text messages on behalf of licensed real estate brokerages, leasing offices and property management companies (our “Customers”) to people who have inquired about a rental property. Messages are used to respond to your inquiry, ask the screening questions the Customer requires, schedule and confirm property showings, send reminders before a showing, and follow up when a call was missed. Messages are transactional and conversational in nature; we do not send promotional or marketing texts under this program.

You receive messages only after you have given consent, for example by:

• submitting an inquiry about a property through a listing portal, a website form or a Customer’s CRM that includes your mobile number and a consent statement;
• calling or texting a Customer’s number about a property; or
• agreeing during a phone call to receive showing details and reminders by text.

The first message in a thread identifies the Customer and the assistant, and states how to opt out.

Message frequency varies with your inquiry. A typical thread is 2 to 10 messages over the days around a showing. You will not receive recurring messages after your inquiry is resolved unless you start a new conversation.

Message and data rates may apply. Charges are billed by your mobile carrier. LeasePilot does not charge you for messages.

Reply STOP to any message to stop receiving texts from that number. You will receive one final confirmation message and no further texts. You can also opt out by replying UNSUBSCRIBE, CANCEL, END or QUIT. Opting out of text messages does not stop other communications you have separately agreed to.

Reply HELP to any message for assistance, email support@leasepilotos.com, or contact the Customer whose number you are texting.

Supported carriers include AT&T, T-Mobile, Verizon, US Cellular and most regional carriers. Carriers are not liable for delayed or undelivered messages.

We handle your information as described in our Privacy Policy. Mobile phone numbers and text-messaging consent collected for this program are not sold, rented or shared with third parties or affiliates for marketing or promotional purposes.

LeasePilot, support@leasepilotos.com.